Administrative Clerk

The Administrative Clerk in this contract role in Melville, NY will support the Time-of-Day business reply card processing and other support work. Primary activities: scanning, logging, validating, and excel lookups for Time-of-Day postcards sent back with a customer action and reasons for action. Additional support work may be assigned based on the level of customers submitting these requests. Clerical/analytical other program support work.
  
**Schedule: 8am-5pm or 7am-4pm
  
Duties:

• The department the contractor will be working in handles most important programs from the residential operations side. This department is moving all residential customers to time-a-day from a flat rate and must make sure they are communicating with the customers throughout the whole process. Communicaiton includes 60-day communication with opt out reply to cards and emails. The contractor will be supporting this effort by doing the tasks below:
• Provide clerical support by typing & proofreading a variety of documents
• Sorts and files documents and records, etc.
• Receiving all the return mail and logging information in a master list in Excel.
• Log and record in Excel spreadsheet
• Scan QR codes and log into Excel workbooks
• Basic V-lookup in Excel (training provided if needed)
• Post and save information on SharePoint site
• Secondary task: Support program work, analyze information in Excel, sending out mailers

  
Requirements:

• Strong verbal and written communication skills and the ability to multi-task
• Needs to be able to use a tablet/iPad/phone to scan in QR codes, work through basic flows, and record activity
• Detail oriented
• Computer savvy
• Quick learner
• Customer service skills
• High school diploma or GED required

Reference: 1005318

Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Level is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.