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A Billing Representative is needed for a contract opportunity with our client in Gahanna, Ohio. Daily processes include paying and scanning invoices, reading and responding to e-mails, messages or calls, and keeping in contact with the team and manager as necessary. It may be necessary at times to call vendors to obtain invoices or take care of misapplied / missing payments or other issues.
Essential Job Functions & Tasks:
- Under close supervision perform basic, routine invoicing and administrative duties following well defined, standard procedures
- Assist with document processing; assist in compiling special reports and request information from other areas; assist in filing and retrieval of information in both hard copy and electronic formats
- Answer telephone, take messages, and communicate via email (Microsoft Outlook) as necessary; receive and distribute incoming and outgoing mail
- Use keyboard (computer) to enter data, perform calculations and/or retrieve information; use 10-key calculator
- Operate a wide variety of electronic and mechanical office equipment; complete daily billing workflows, usage history requests, and reports; and perform repetitious tasks with accuracy.
- Responsible for processing up to 700 invoices each month.
- Listens to and understands written and verbal instruction.
- Communicates effectively with coworkers and other employees and/or customers outside work area.
- Answers phone calls clearly and with a friendly, helpful tone.
- Records messages accurately with appropriate information.
- Works effectively and productively with others, and actively helps others with assignments as necessary to maintain department productivity.
- Customer focus:
- Answers customers’ questions but knows when appropriate to refer questions or issues to others.
- Actively learns the function of the department and each employee’s responsibility to assist customers more effectively.
- Exhibits concern and sensitivity to others.
- Problem solving and initiative:
- Applies basic education and training in job responsibilities and assignments.
- Asks questions when unsure of how to handle an assignment.
- Demonstrates ability and initiative to handle assignments beyond the basic, routine level.
Qualifications:
- Education requirements: High school or GED
- Work Experience: At least six months’ experience in utilizing administrative office procedures, practices, and equipment
- Data entry accuracy, attention to detail, and communication is critical
- Communication and interpersonal skills
- Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
- Must have good analytical and problem solving skills.
- Must be proficient in MS Excel and 10-key calculator.
- Must have a positive attitude and be self-motivated.
- Must be detail oriented and accurate.
- Must be punctual, flexible, and adaptable to ever changing demands and workloads.
- Must be able to travel in order to attend meetings, training, and other company requirements.
- Must be available to work overtime during excessive workload times and/or during storm restorations.
- Must be able to handle stress and a demanding workload.
- Must be able to see information on computer screen and use computer keyboard.
- Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings.
- Must be able to sit for long periods of time (min of 8 hr shifts).
Reference: 1025053
Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Level is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.