Access and Identity Management/Security Operations Analyst
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Our client has a remote contract opportunity for an Access & Identity Management / Security Operations Analyst who will be helping and supporting app teams on failed CI/CD pipelines.
Responsibilities:
- Verifying and/or onboarding HashiCorp vault roles.
- Working with customers directly over various communication channels.
- Checking health of HashiCorp Vault ecosystem and reporting any issues observed.
Requirements:
- Familiarization with ServiceNow ticketing
- Knowledge of GitLab concepts: branching, merge requests, accelerators, pipelines, templates
- Knowledge of PCF & Kubernetes
- Knowledge of Privileged secrets management at high level. HashiCorp Vault is preferred
- Experience in working with customers 1:1 to understand their issues and resolve
- Awareness of basic AWS concepts: ELB, S3, spinning up instances, KMS
- Health monitoring of HashiCorp vault platform in AWS
- Awareness of LB LTM, GTM concepts.
- Knowledge basic utlities (Ping, Curl, wget, SCP)
- Knowledge of Basic UNIX commands
- Zeal to learn new platforms
- Document new support case types & resolutions in JIRA confluence
- Able to work with other teams to drive for resolution
- Preferred background/prior work experience: DevOps experience and Privileged Access/Secrets management
- Priority soft skills – Should be able communicate vocally & legibly in English