Desktop / Tech Support

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Desktop / Tech Support. We have a contract opportunity available for a Desktop / Tech Support Contractor who will provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.

 

Job Description:

  • Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
  • Configures workstations for new users and upgrades existing equipment and software.
  • Sets up and maintains network and telecommunication systems.
  • Troubleshoots LAN, server and connectivity issues.
  • Utilizes ticketing system, when necessary. Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.

 

Skills:

  • Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
  • Years of Experience: 2-5 Years
  • Windows / Office 365
  • Active Directory
  • Executive Support experience a huge plus
  • Mac support also a plus
  • Going to need someone with a good work ethic that can work unsupervised as they’ll be the only one there

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