IT System Engineer

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Our client in Columbus, Ohio has a direct hire opportunity for an IT System Engineer who will provide infrastructure and end-user support, including Windows NOS & OS, Office 365 products, and all corresponding third-party software.



  • Maintains co-location facility hardware and overall environment.
  • Maintains routers, switches, firewalls, and circuit connectivity.
  • Maintains desktop computers and manages imaging methodologies.
  • Configures, maintains, and supports VOIP telecom technologies.
  • Configures, maintains, and supports streaming data backups.
  • Implements and maintains system capacity and provides monitoring reporting tools.
  • Installs hardware and/or software products for end users.
  • Maintains company Help Desk software, procedures, and customer SLA.
  • Manages existing and establishes new vendor relationships.
  • 24×7 on-call support for end user issues and infrastructure connectivity problems.
  • Minimal travel required (approx. 5%).


Knowledge & Experience:

  • TCP/IP, VPN, Ethernet, and VOIP telephony technologies.
  • Firewall technologies (preferably Watchguard).
  • Windows network operating systems (Active Directory, PowerShell), Linux preferred.
  • Microsoft Azure cloud applications, services, and administration.
  • VMware/Hyper V Platform and VEEAM Streaming data backup methodologies.
  • Cisco and/or Ubiquiti wired and wireless switching technologies.
  • Microsoft Office 365 (Admin, Outlook, Teams, SharePoint, Power Automate)
  • Various help desk systems, package deployment methodologies, and anti-virus technologies.
  • Server, desktop, and laptop hardware builds, repairs, and deployments.
  • Minimum 4+ years in an infrastructure support role capacity.
  • Associate’s degree in IT related field or equivalent experience and certifications.
  • Excellent analytical and problem-solving skills.
  • Ability to communicate with management, technical and non-technical users.
  • Excellent organizational skills and attention to detail.

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