Senior Implementation Director – hybrid

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The Senior Implementation Director role with our Columbus, Ohio client is responsible for advancing programmatic and strategic growth through the implementation of civic engagement activities. As a member of the executive leadership team, this position will oversee the daily operations of the implementation department which include community and corporate volunteer coordination and the volunteer management portal.


**Estimated salary: $80-100K/yr.


Primary Responsibilities:
Leadership and Team Management

  • Retain and manage the team responsible for delivering volunteer activities for the community and corporate partners, ensuring strong planning and execution of all events.
  • Retain and manage the team responsible for the operations and maintenance of the client’s volunteer platform.
  • Develop and maintain positive relationships with the Senior Development Director and Chief Operating Officer to ensure efficient cross functional communications and appropriate leveraging of resources.


  • Oversee technology KPI’s and platform upgrades and additions.
  • Ensure consistent utilization of internal CRM systems for record keeping and reporting.

Strategy Delivery

  • Responsible for the implementation strategy, execution, and results for corporate and community volunteer programs.
  • Establish strategic priorities that will sustain meaningful connections with community and corporate stakeholders.
  • Utilize surveys and reporting to assess the quality of the volunteer experience and make necessary programmatic changes.
  • Produce accurate and timely volunteer activity data for client leadership and external partners.
  • Implement strategy to provide volunteer services in additional cities across the country.


The Ideal Candidate

  • 5+ years’ experience in a leadership role in a social impact organization, with a bachelor’s degree or equivalent experience preferred.
  • Experience leading high-performing teams.
  • Experience in community events and civic engagement.
  • Strategic collaboration with the ability to allow teams to do their best work and support their efforts.
  • Decisive business leadership
  • Experience working with both corporate partners and NFP partners.
  • Exceptional communication and presentation skills.
  • Experience with technology and platforms that support this work is a plus.
  • Willing to travel


What the client offers:

  • Energetic and collaborative team driven by a mission to do good.
  • Award-winning, entrepreneurial nonprofit.
  • Headquartered in a collaborative workspace.
  • Competitive health and dental benefits package, including retirement package and short-term and long-term disability benefits.
  • Generous vacation policy and paid holidays off.
  • Professional development opportunities.
  • Volunteering, team retreats, and a great company culture.

Apply Now